Customer Reviews (8)
When I went in to sort out about getting a mobility car found them extremely good, called up a day before lockdown saying everything was running on time to pick up my car on 12th April. Because of lockdown it didn't happen, which is very understandable but was isn't is being told I will get my mobility car in May, June, July and now not until August September. Decided to cancel as don't trust not to change to October when August comes around. Went in to talk to someone before cancelling, they disappeared to check on car and said the August, September, i asked for the tracking number which they said they don't know it even though they had just looked it up to tell us what month the car was arriving?!?! They block up the disabled bay so you can't use them. I'm never been so unhappy with service I've received, I would never use them again and advise you to seek a different dealership.
Amazing from start to finish
Had the pleasure of dealing with Iain, who made the impossible possible! Absolutely delighted with his top class service! Many thanks
They offered a value £1000 below what webuyany.com offered
Poor customer service
I bought a three seater so there is a latch to let people in the back seat this broke after 3 weeks of me having it. Called to make appointment Falkirk where I bought it could not see me for a week so got booked into Motherwell. After Motherwell checked it out they said they need to get authorisation from Falkirk to do the work. Somehow they could not get hold of Falkirk to get authorisation. I was asked to then cal Falkirk after a couple of days. I did spoke to them straight away. They said they would try and call Motherwell. So somehow after a week they still hadn’t spoke to each other, laughable, then was told I would need to book it into Falkirk and would be another 2 weeks. Baring in mind this is an MOT fail. I have since got the work done by an independent garage who did it in a day. I use to recommend Evans halshaw will never recommend them again. Shocking, incompetent no one willing to take ownership and just very poor customer service.
Advertise with incorrect milage
Enquiring about a car you have to wait listen to music it transferred from one department to the other finally spoke to agent who transferred me again to somebody else vehicles advertised with 12,000 miles on the clock Check mot history and 46,000 last MOT good thing I done my check about would've been a wasted journey still advertised with the wrong milage