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Three Arches Services Ltd

Our awards

Highly rated for our customer service 2018

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(18 reviews)
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Customer Reviews (18)

  • Three Arches Services - great customer service

    By David W on 03 Jul 18 | VERIFIED PURCHASE

    I had seen the car (automatic Insignia) I was interested in buying and arranged a viewing Saturday afternoon. They are not normally open at this time but were happy to meet then and off we went for a few miles' test drive. The car felt great, I have driven these in the past from rental agencies so knew what to expect and lived up to expectations. The representative came with me, had already put the AC on as it was near 30deg and had answers to all questions. Once back at the dealership and having seen the service records etc. I'd decided I wanted to buy the car which was quickly sorted in the office for collection the following Tuesday afternoon. The car was MOT-ed as standard service and taxed (at my expected cost) with brake pads and a spring changed. I was coming by train from Chippenham and was picked up from Cardiff station bang on time. I was told there had been further inquiries but had, naturally, said it had already sold. Perfect car buying experience and thank you very much

    Reply from Three Arches Services Ltd

    on 09 Jul 18

    Thank you for the kind words hope you enjoyed the holiday

  • good relationship made it easy to trade

    By Jacqueline A on 02 Apr 18 | VERIFIED PURCHASE

    Good advice and quality service. Fair part exchange made it easy to repeat business

    Reply from Three Arches Services Ltd

    on 03 Apr 18

    Always easy to deal with lovely people thank you

  • First class!

    By Daphne M on 17 Mar 18 | VERIFIED PURCHASE

    I have very limited knowledge of cars so chose to seek the help of the professionals at the Three Arches when buying a replacement vehicle. I provided a specification and waited while they sourced a car for me. I had a little wait as they explained that many of the cars they were checking out were overpriced and asked me to be patient. It was good advice! They sourced an excellent vehicle with low mileage which I am totally delighted with. Nothing was too much trouble for the team at the Three Arches and I would not hesitate in recommending their services.

    Reply from Three Arches Services Ltd

    on 19 Mar 18

    Thank you so much for the kind words, having such lovely customers makes it all worthwhile

  • Would definitely buy a car here again

    By Rachel C on 26 Jan 18 | VERIFIED PURCHASE

    The staff could not have been more helpful. I first looked around the garage with my young baby and the staff were patient and made me feel very at ease. Not being a car expert the staff gave me all the information I needed without being pushy. I wouldn’t hesitate to recommend this garage.

    Reply from Three Arches Services Ltd

    on 29 Jan 18

    Thank you Rachel was lovely to meet you and the baby

  • Excellent in every respect.

    By Susan H on 29 Aug 17 | VERIFIED PURCHASE

    Excellent in every respect.

    Reply from Three Arches Services Ltd

    on 30 Aug 17

    Thank you for the kind words was lovely to meet you both