Customer Reviews (84)
Purchased a Range Rover
A truly unique set of cars on offer. They are rare finds and in good condition. The one I purchased was over priced and deservedly so. I say average as car was not in perfect condition as MOT showed an advisory that wasn't highlighted to me. So this made me curious. Within 3 days of purchase, I was advised that the tire was cut to cable and needed replacing or there is a risk of a blow out, as well as old brake fluid and alignment was out on all the wheels. These were basic checks that a service would have picked up. I feel that for the sake of a check or making me aware of the advisory I would have left with a better taste in my mouth. Having said that, the owner was a gent throughout and extremely patient and always responded promptly. Now that I have these issues fixed, I must say the car is in excellent condition for its age. I would go back and I would buy again. So that tells you what you need to know.
Best I've experienced.
Couldn't be better. Car brought to me; nice, friendly, patient staff. After sales service is incredible also - will buy ALL my cars from Autohandler in future. Highest level of customer service I've ever experienced. Good work, chaps!
If I could give 6 stars I would
Autohandler have ripped up the rule book of second hand car buying. This is how it should be - they offer a fantastic buying experience from beginning to end. Their vehicles are excellent. Their communication from first contact to post purchase was exceptional. Clear, responsive and warm. Steve and his team are thoroughly nice people offering a genuine service with no strong arm sales tactics and no schmoozing. You ask, you get the truth. He answered all my (detailed) questions thoroughly and politely. When I called and he was busy he called me back without my asking. When I messed up my payment transaction he sorted things out for me. When I had a technical question post purchase he answered immediately with impressive knowledge about Lexus engineering. And my car is perfect. If you're in the market for a second hand car, go to these guys. I can't recommend them highly enough. Next time I want a car, I'll be straight back to them. Autohandler - thank you!
My excellent experience with Autohandler
I was in the process of emigrating from South Africa to the UK and used Auto Trader in my search for a car. Autohandler who gave me 100% excellent and honest service. I trusted them with bank details etc. My arrival in the UK was delayed by approx 2 months, during which time they safely stored my car until I could receive it. I highly recommend Autohandler.
Very professional and easy to talk too! Highly recommend them!