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Inchcape Land Rover Chester

4.5 (59 reviews)
award nominee

Visit JLR Chester where 'Outstanding' is our standard

Inchcape Land Rover Chester

"Inchcape Land Rover Chester are committed to supporting all of your Land Rover purchasing and servicing needs. We always have a selection of new vehicles,demonstrators and quality approved Used Land Rover Vehicles for you to experience and buy."

Services offered

  • New Vehicle Sales
  • Used Vehicle Sales
  • Nearly New Cars
  • Finance
  • Insurance
  • Warranty
  • Commercial Vehicle Sales
  • Fleet Sales
  • Contract Hire
  • Servicing
  • Parts
  • Accessories

Customer Rating

4.5 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (59)

  • Room for improvement

    By Andrew on 12 Mar | VERIFIED PURCHASE

    Paking was a nightmare on the way in. No courtesy car. I was told I would get a call at 2pm that day letting me know when I could get my car. After not getting any call, I called at 4:30pm and I was told they were too busy and someone would call me. That call never came. When I then called the following day, I was told that someone left a message for me to come and get my car. For the money spent on a routine service, the customer ‘experience’ leaves a lot to be desired. Middle management should be spending time on how the customer is looked after in between the delivery of the car and collection. This is not a jibe but a constructive set of information that any company selling a luxury product should act upon if they value their customers

    Reply from Inchcape Land Rover Chester

    on 13 Mar

    Thank you for your honest feedback Andrew, we do use this as training and learning needs where necessary, please do make contact with us here at [email protected] should you require any assistance in any way, kind regards.

  • Easy to find location

    By Mrs Parry on 25 Jan | VERIFIED PURCHASE

    Easy to find location. Staff phoned day before to make sure that I would still be attending. On arriving staff were helpful - service took the time that was stated - and health check and valet was completed within the time allocated. Staff were very helpful and ensured that everything was done satisfactorily.

    Reply from Inchcape Land Rover Chester

    on 27 Jan

    Hi Mrs Parry, thank you so much for your positive comments about Inchcape.

  • Problem Sorted

    By Doug on 17 Jan | VERIFIED PURCHASE

    Telephone booking was not put onto the system but once verified Inchcape took over and were excellent, they were able to meet booking times for service, MOT and valet.

    Reply from Inchcape Land Rover Chester

    on 19 Jan

    We look forward to your next visit! Take care!

  • This is the best experience of buying a

    By Mr Stephen Copple on 12 Jan | VERIFIED PURCHASE

    This is the best experience of buying a car ever. The sales exec was Jess Milligan who put us at ease didn’t push too hard but made the deal such that we were pleased and confident that we had done the right thing certainly will be back

    Reply from Inchcape Land Rover Chester

    on 14 Jan

    Hello Mr Stephen Copple, thank you for your kind review; we are happy to pass along your comments to the team here at Inchcape. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • Great customer service and model…

    By Mrs Gillian Pike on 04 Jan | VERIFIED PURCHASE

    Great customer service and model recommendation. the whole experience was easy from start to finish

    Reply from Inchcape Land Rover Chester

    on 06 Jan

    Hi Mrs Gillian Pike, we are very happy to have provided you with such a positive experience!