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Alan Day Volkswagen (Hampstead)

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    3.7(3 reviews)
  • Judge Service
    4.4(258 reviews)
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Customer Reviews (261)

  • Very satisfied

    By Mr Royden Foster on 09 Nov 15 | VERIFIED PURCHASE

    The experience at Alan Day Hampstead was great because my salesman Richard was excellent, he continually went above and beyond to ensure my satisfaction and was a pleasure throughout the whole experience.

  • Very satisfied

    By Mrs Diana Stansall on 29 Oct 15 | VERIFIED PURCHASE

    I'd endorse Alan Day Hampstead because there were several cars on site to select from, the salesperson was very helpful both during the sale and the next day on collection fo the vehicle.

  • Very satisfied

    By Mr Simon Loizos on 28 Oct 15 | VERIFIED PURCHASE

    I was pleased with Alan Day Hampstead and would recommend them because all the staff are friendly, polite and know what they are talking about.

  • Dissatisfied

    By Mrs Lesley Lovegrove on 28 Oct 15 | VERIFIED PURCHASE

    My experience at Alan Day Hampstead could have been better because the salesperson failed to fulfil any of the things that had been agreed at the time of sale and the car was in a pretty disgusting condition inside. I suspect the outside only looked reasonable because the salesperson cleaned it up as I arrived to collect it. Based on this I have doubt as to whether the car was mechanically checked despite being given a copy of the supposed checks that had been undertaken. I am left having to having to get my new car professionally valeted elsewhere and hope that the mechanical integrity of the vehicle stands up to day to day use. I paid a high price to buy through an approved dealer in expectation of a top class service and a vehicle I could be confident about. This has not been my experience on this occasion sadly.

  • Very satisfied

    By Ms Sharon Levinson on 28 Oct 15 | VERIFIED PURCHASE

    The experience at Alan Day Hampstead was fantastic because they did exactly what they said they would and my last UP! had a constant problem with condensation and this one doesn't