Customer Reviews (24)
Wings went above and beyond the call of duty
Wings let me down a few years ago and fair play to them they apologised for what had happened. I called to ask if they could help with a problem today and they excelled. The problem was solved in less than 5 minutes. Just outstanding customer service as you would expect from a main dealer. They're back on my Christmas card list.
Superb People When Buying and Being Looked After.
Our Octy VRS had a cooling system issue. Fortunately, it is on a Skoda extended warranty, and Skoda Assist - both of which were recommended, but not pushed by Wings. After some research, they both looked good value in comparison to some big name warranty sites. So we took out both with Skoda. Glad we did. Skoda Assist and AA were fantastic. AA and Sam from Wings spoke and recovered car to Wings. From there, Sam, Scott, Marcus, Amy, and Technician Dan were superb - as usual. Quick diagnosis, a (rather nice) Kamiq courtesy car, and all sorted, without stress. Skoda extended warranty fantastic - no quibble and work carried out in one day. Car wasn't given back until they were completely happy, and it'd been on a decent road test. And valeted. My wife is a Teacher, and needs her car. No surprise, our Rapid is also from Wings. Can't thank Justin and his team enough. Superb(!) help from Wings again. A pot of "Heroes" was the least we could give ours! They really do go the extra mile.
Excellent service and great car
Very helpful and professional experience from all at Wings Skoda. Car was ready for a test drive when we arrived and as we drove, the sales rep explained everything about the car and deal as we drove. Back at the garage, all necessary Covid-19 precautions were in place such as hand sanitiser and screens. Our sales rep then went through all the paperwork with us as we were able to drive away within 2 hours of arriving at the dealership.
Best dealership locally
Great service and great staff! We ordered before lockdown but just as the car was ready everywhere locked down, we was kept updated, and as soon as it was ready we was able to collect following guidelines. From ordering to receiving and ever since the service has been amazing. I would definately recommend them to anyone! It will be our first choice when we choose to get a new car! We looked around many dealerships before going here and we loved the car and the service we recieved on viewing that we was happy to order. Thank you for a great service!
Great experience very welcoming staff very knowledgeable helped us choose our car we love it thanks 👍