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Motor Zone Peterborough

Customer Rating

3.7 out of 5

Rating breakdown

  • AutoTrader
    3.7(9 reviews)
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Customer Reviews (9)

  • Great service, car was as described

    By Sarah H on 08 Dec 20 | VERIFIED PURCHASE

    Travelled from Croydon after inquiring about the car I was interested in, placed a deposit to reserve it as I did not want a wasted journey, after viewing and driving the car I went ahead with my purchase. Would highly recommend this dealership

  • I'm extremely happy with your outstanding service!

    By Raymond K on 08 Dec 20 | VERIFIED PURCHASE

    I saw a vehicle which I really liked on motor zones website I then called to enquire about my finance options. Everything was explained to me clearly by the member of staff and I did my application over the phone. I wanted to collect the car on the same day as the application which was made possible. The whole process was simple and straight forward. I will definitely recommend you to my family and friends. Thank you

  • Highly recommended

    By Ian C on 23 Nov 20 | VERIFIED PURCHASE

    Found the car i liked, placed a deposit, after driving and viewing it i was very pleased and proceeded with my purchase, a very pleasant experience all in all. Keep up the good work 👏

  • Buyers Beware

    By Chris B on 21 Nov 20

    Not the best experience I've ever had with a trader,I wasn't informed about there non return deposit, was asked to provide a deposit so as to enable a test drive and to hold the vehicle,,,after viewing the car I told him it would not pass the council compliance test ,thanked them and asked about deposit, was told it would be passed over to management but never happened,,,summing up I want to add do not hand over a deposit on a vehicle you haven't seen or driven because you won't get your money back,, prospective buyers BEWARE

  • TOTALLY RIPPED ME OFF

    By Chris B on 20 Nov 20

    At absolutely no point was I told the deposit was non refundable, I was told deposit must be paid to hold and test drive the car,so in good faith sent deposit, after I had looked at the car and then told him it wasn't up to passing a council inspection because all 4 wheels were seriously kerbed and the body work had stone chips and scratches that wouldn't polish out ,I thanked him for his time and asked about getting my deposit refunded, was told yeap will pass your details over to management and they will refund you,well still waiting, this was 4 days ago,had a few text message conversations and everyone is a lame excuse, he has no intention of giving my money back,I'm livid that there are still people on this planet who have no conscience or shame about the way they treat other people,and he used covid19 as a way to extract a deposit, DONT DONT DONT send this trader any money you will NOT get it back,

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.