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Trust Ford Alperton

Trust Ford Alperton

As part of the biggest Ford dealer group in Europe, TrustFord has thousands of quality approved used cars in stock at any one time. Please click on the links below to see all our available used car stock, our special offers, and the wide variety of financing that is available across all our models.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Finance
  • Fleet
  • Paint Shop
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Motability
  • Body Shop
  • Vehicle Wanted
  • Delivery
  • Communications

Customer Rating

3.9 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (126)

  • Alperton trust ford customer service

    By Kevin on 29 Mar | VERIFIED PURCHASE

    Alperton trust ford customer service is rubbish. They initially registered me on the wrong vehicle. I had to post the V5C document back to them at my cost. I have now had the car for 10 weeks & phoned 3 times regarding the log book being sent to me. They advised they would check & call me back each time, still no log book. I also found a vehicle recall letter to the previous owner in the glovebox regarding an update to the clutch slip deferential software. I was not informed of this recall or advised if the software upgrade had been completed on my vehicle when I bought the vehicle. I am still waiting to find out if this essential software upgrade was completed. DO NOT. Buy a car from trust ford Alperton they are a joke.

    Reply from Trust Ford Alperton

    on 01 Apr

    We're really disappointed to read your review and have escalated this to a member of our senior management.

  • Great products

    By Jennifer Swift on 24 Mar | VERIFIED PURCHASE

    Great products, excellent customer service from ALL staff. Wouldn't go anywhere else to buy a new car

    Reply from Trust Ford Alperton

    on 31 Mar

    Thank you for your lovely review Jennifer. We will pass your feedback on to the team at Alperton.

  • I was very happy with the service I…

    By Hugo Kondratiuk on 15 Mar | VERIFIED PURCHASE

    I was very happy with the service I received when buying my new Fiesta. Pat, the sales executive, was very knowledgeable and took me patiently through all the stages of the purchase, providing full answers to any queries or concerns I had. If I had to raise one issue, I suppose it would be the sheer amount of paperwork that was generated. However, I realise that most of this is inevitable for legal reasons.

    Reply from Trust Ford Alperton

    on 18 Mar

    Thanks so much for your review, we will be sure to thank Pat on your behalf :)

  • Although buying a new car is always…

    By Ken Tombs on 02 Mar | VERIFIED PURCHASE

    Although buying a new car is always tedious, Tom Mathews made it tolerable

    Reply from Trust Ford Alperton

    on 03 Mar

    Thank you so much for your lovely feedback. I will be thanking Tom on your behalf. Happy driving!

  • Brilliant very helpful n knowledgeable

    By Carl Behan on 02 Mar | VERIFIED PURCHASE

    Brilliant very helpful n knowledgeable

    Reply from Trust Ford Alperton

    on 03 Mar

    Very many thanks for letting us know that you were looked after so well.