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Car Valley

Customer Rating

3.2 out of 5

Rating breakdown

  • AutoTrader
    3.2(22 reviews)
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Customer Reviews (22)

  • Great experience with car vally

    By Mohamed K 8 Days ago

    It was great experience, I was bit worried about other reviews but its not like that whats so ever. Nice guys. Recommended

  • VW polo 1.4

    By Vivien L F 21 Days ago

    Easy,fast,friendly,helpful guys. Thanks for Pasah the quick procedure.

  • Avoid at all costs

    By Armiche L on 31 Oct

    My partner and I recently bought a Nissan Micra from these people. We drove the car home and haven't driven it due to being in isolation. When we tried to start the car after 3 weeks of purchasing the car and not driving it, the clutch is broken. Everytime I call the garage to speak to them about this issue, as my consumer rights clearly state that if the car breaks within 6 months of purchase that the dealership should repair the damage, they keep saying that I need to speak to the manager who is conveniently never there when I call. The place was dirty, the staff were rude and the service has been absolutely awful. I will be reporting this company to trading standards as the service we have received from them is completely unacceptable.

  • Avoid. Left with no car and no refund

    By Sarah W on 30 Sep

    Worst ever experience. Bought a car and broke down on way home with engine management lights and slipping gears. Dealer not interested in helping and will not refund. We had car recovered back to them and now have no car and no money. They refuse to give an email address, are extremely rude obviously do this a lot, looking at the other reviews.

  • Worse experience buying a car ever

    By Hannah R on 18 Sep

    Had the most awful experience today me and my partner went to part ex our car for a blue scirocco, we drove 2 hours out of our way to see the car.. the car failed to start as there was no fuel in there and was also very dirty! Then after asking if there was an aux connection they said there was and there wasn’t!.. then was told our car which we wanted to part ex had a coolant leak they had planted there by pouring out screen wash underneath the car so they could get it cheaper off us! Then we asked why the engine was shaking said it was the turbo another lie! The car was awful the men working there should be ashamed of themselves! So rude! Don’t waste your time!

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.