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NIP Autos

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(15 reviews)
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Customer Reviews (15)

  • Highly recommended

    By Patrick R 6 Days ago | VERIFIED PURCHASE

    Great service during the Covid times. Most helpful and honest dealership I've met. Highly recommended if you are looking to buy a car.

  • A rocky start but thecertainly go the extra mile!

    By Martin D on 11 Sep | VERIFIED PURCHASE

    Cars break down, especially older cars. I wanted a car that would be fairly reliable for travel to see family post lockdown, to avoid public transport and risk of infecting my family or others. I bought a 2010 BMW 3 Series for the asking price (I wanted it quickly and easily) from NIP as it seemed like a good shout for those motorway journeys and it came with 12 months MOT and a 3 month warranty. So far, so good. When the car was delivered it immediately had a rough idle and on the first trip (to fill the tank) it broke down. I managed to get it home and NIP came out the next day to get it fixed. It was returned a few days later and although the fault wasn't as bad, it still rough idled. I went up to Sheffield from London and it broke down completely after 100 miles. I had to get it towed to London but this time NIP loaned me a car and fixed the problem. It now works well after 500 more miles. Maybe only 3.5 stars for the car, but 5 stars for the service and these things do happen.

    Reply from NIP Autos

    on 11 Sep

    Thanks Martin. We really appreciate your review. Customer satisfaction is our prime motto always. All the best and hope to sell you more cars in future.

  • Nissan Note

    By Susan P on 29 Aug | VERIFIED PURCHASE

    Had a great experience today at Nip Autos, I arrived by train and was picked up at the station, lovely genuin people, super happy with my purchase, had a lovely drive home in my new car.

    Reply from NIP Autos

    on 10 Sep

    Thanks Susan, I really appreciate your review. Customer satisfaction is our prime motto always.

  • Very friendly people.

    By Roxy T on 20 Jun | VERIFIED PURCHASE

    Very happy with the service and they were quick to respond to my enquiry.

  • Excellent customer service

    By Mahwish L on 10 Jun | VERIFIED PURCHASE

    Excellent customer service.good experience.its amazing

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.