Customer Reviews (1)
KIA GWR West London rocks!
Bought my KIA Optima PHEV from a dealership in Hinckley in December/2017. The car had few issues, but the one with the breaks was a big one, so KIA Finance advised me to go back to the dealership that sold the car to put things right. I went all the way 95 miles away for it and they refused to resolve the issue so they would not have to lend me a courtesy car to drive back to London. Poor Aftersales Manager attitude and performance, with very limited customer satisfaction sight. Later in the month I arranged with GWR West London to check the issue and for the second time, these guys amazed me with their competence and commitment with customer care. I would definitely recommend them to anyone. Thanks GWR.