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Berry Chiswick Mini

Customer Rating

3.6 out of 5

Rating breakdown

  • AutoTrader
    3.6(5 reviews)
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Customer Reviews (5)

  • Fantastic Customer Service

    By Kirsty C on 28 Aug | VERIFIED PURCHASE

    Really personalised service where my needs were listened to and I didn’t feel pressured. The second hand car I purchased is in great condition and came with a warranty and road side assistance. The price was comparable with other sites who don’t include these items. I have already recommended Berry Chiswick Mini to others. When I need to upgrade my car I wouldn’t consider going anywhere else.

  • Thank you for great service

    By Mona E on 18 Nov 19 | VERIFIED PURCHASE

    Quick response very efficient listened to everything I needed for my mini and got the car I wanted. Special thanks to the Business manager I wouldn’t have gone through with the sale if it wasn’t for him. Re-assuring and honest and says it how it is. He really went the extra mile and I’m very thankful.

    Reply from Berry Chiswick Mini

    on 19 Nov 19

    Thats great to hear that you managed to get everything you wanted from your MINI. Our business manager was really glad that he was able to sort everything out for you.

  • Great service

    By Lynne Heather B on 18 Nov 19 | VERIFIED PURCHASE

    Wonderful service & aftercare . Very professional and thorough sales assistants throughout the entire car buying experience .

    Reply from Berry Chiswick Mini

    on 19 Nov 19

    Thats great to hear that the whole buying experience for you was professional.

  • Disorganised dealership

    By Ilya P on 11 Jun

    Good car selection and easily accessible location; however, the dealership is currently significantly understaffed at the moment with calls and emails going unanswered, lack of follow up, etc. Have spent several days trying to get someone on the phone to complete car purchase.

  • Beware this dealer

    By Jennifer B on 09 Jun

    Beware this dealer. Horrendous customer service. Try to get you to pay for the car and not complete all the repairs agreed as part of the sale. 3 months later, no car and they have still not refunded the £500 deposit let alone apologised for their shocking customer service. Just disappeared into the ether of silence. Not to be trusted and this is not a unique experience looking at other feedback. They do not embody the Mini brand. Go to another Mini dealer