Customer Reviews (15)
Fabulous Man to buy a car from.
Perfect buying experience. Sam was kind, knowledgable and friendly and treated me with respect My car was an excellent price. A problem was picked up with the car but sorted promptly and politely. So thankful I found Sam's Autos london Ltd.
Simply the best
After the car we bought developed a small problem, they bent over backwards to help us. They drove 35 miles to my house, picked up the car and left one for us to use. After a day they contacted me to let me know the car was ready and they drove to my house Dropped my car off fully fixed and picked up the loan car. If you want to be treated like a king, Sam Autos is the place to go. You will be hard pushed to find a more honest, decent and caring car dealership than this.
Was exceptional from the moment I got the cat to now, so helpful and worth the money to use Sam Autos.
Trustworthy, kind and reliable dealers
After seeing some bad reviews from this place, I was rather hesitant to visit these guys. But they had a beautiful car on for a price I thought was too good to be true, so I went to check them out. The car (which I purchased) was clean, stunning, and drove beautifully. After purchasing, I noticed that the AC was broken and there were a few other minor issues (my fault for not checking), and they took the car back and fixed all of it for free. No questions. I've had the car for over a month now and have done about 1k miles already, and it drives as smooth as the day I bought it. The sellers are trustworthy, kind and honest (which is a lot to ask for in the used car business), so much so that I recommend them to any of my family and friends who are also looking for a new car.
Customer Service tested - found to be very good!
I found Sam Autos on Autotrader as I was looking for a low mileage saloon in my budget £5.5k. They had a pristine 2010 car which fitted the bill. After a good experience buying and p.x. on my old car I drove away very happy. A few days later a non-crucial problem arose and them a few weeks later I was on holiday heading for Dorset when the car stopped – injector faulty. Over the next couple of days whilst I was away Sam Autos worked with me, a local repairer and the warranty company to get me going again.They were at pains to point out I was not alone and they were beside me to get the problem resolved and me on my way. Once back from holiday, the first problem was then dealt with at their expense using a specialist mechanic they know and now 3 months and 2500 miles later I am very happy. Would recommend these guys as its only if you need after sales service that you can truly say you made a good decision buying from and trusting them.