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Berkeley Motors Limited

Berkeley Motors Limited

"A Warm Welcome To Berkeley Motors Limited - Quality Used Cars & Vans we have been in the motor trade over 20 years experience,so trust us when we say we know our cars and vans"

Customer Rating

4.5 out of 5

Rating breakdown

  • AutoTrader
    4.5(16 reviews)
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Customer Reviews (16)

  • Superb Service from a Superb Team

    By Raj T on 17 May

    I purchased my Mercedes CLS from Berkeley Motors Limited. I must say that the service I received throughout the whole buying and aftercare period has been exceptional. Billy and Noel are consummate professionals and seek to offer superb customer service. There were a few niggles with the vehicle after I had it for a few days, but once I had shared these with Billy, he sorted them in no time to a brilliant standard. I recommend Berkeley to anyone look to buy a car, I have no hesitation in purchasing another car from billy the next time I’m looking.

    Reply from Berkeley Motors Limited

    on 22 May

    thank you for your review MR RAJ we hope to deal with you in the near future

  • Outstanding Customer Service

    By Sean R on 02 Mar

    Great dealership, fantastic cars and priced competitively. I recently purchased a 2015 Mercedes C Class saloon from them, the gentleman had great product knowledge and very understanding. Their service is simply above and beyond. They arranged to pick me up from the nearest station as I travelled a long distance in order for me to drive my new car on the same day of purchase. My new car was fully valeted prior to purchase and ready for the drive back. My new Mercedes has found a happy home, lovely car, and I'm glad to mention that I never managed to use the free warranty issued with the car. Once again, thank you for all your efforts and I commend you for your excellence in customer service !

    Reply from Berkeley Motors Limited

    on 04 Mar

    thank you Mr Sean we hope to deal again with you in the future

  • Excellent service!

    By Zana Z on 28 Feb

    I bought a fabulous BMW from Berkeley Motors and the service I received was impeccable from start to finish! Everything was explained in stages and in simple terms (which was much appreciated as I’m not an expert myself!) I will definitely be returning in the future and would recommend Berkeley Motors to anybody looking to buy a new or used car and need it to be a stress free environment! Thanks again!

  • Bad customer service

    By T A on 28 Feb

    I’m a doctor wanting an upgrade from my current car as I am travelling a bit for work. I saw a car that they advertised on autotrader. As I am a bit further away I contacted them regarding the car and wanted some further info before shedding loads of money on a car. I was also looking at other cars since the mileage and colour of the car was a bit different than I was hoping for. I enquiried about any other cars they may have as mentioned above. I got a very mean reply back saying I was wasting their time. If I go to any other dealers they understand that buying a car and shedding loads of money is a huge deal and looking around for the best deal that suits me and my preferences are something anyone will do. Sorry but you have lost a customer and seeing as the other cars you have are more higher end and someone like me would have the financial means to buy but this experience left a bad taste in my mouth and the feeling you only want money regardless.

    Reply from Berkeley Motors Limited

    on 28 Feb

    This does not sound like something or anything we would have said as all of our staff are trained to speak with customers with a high level of respect and professionalism. If you take into consideration and looking at all of our other reviews you can tell this is not something anyone of our staff would have said because we do not refuse or turn away any form or type of business. we are not the largest business's so it does not make any sense for us to speak to people in a rude manner and turn away a potential sale.

  • Excellent

    By Rinas A on 31 Jan

    I recently bought a Mercedes C class from this company and I’m very happy with the standard of the car and also the price I paid for it. The car looked much better in real life than it did in pictures. The guys working there were very helpful and honest and also went out of their way to help me. They told me the car was previously damaged and the standard of repair done to the car was absolutely stunning and had they not told me I wouldn’t have known. Highly recommend this company and I will definitely be going back in the future.