Customer Reviews (4)
A Great Experience !
Recently bought a car from this main dealer, I dealt with one of the sales people, who was extremely helpful, he always phoned me back when he said he would and was polite. On the day I went to collect the vehicle, I was given an appointment time to be there, which meant there was not a lot of hanging around, I was talked through the whole deal again with a cup of coffee and shown how to operate the different things on the vehicle. The whole experience was a good one, and would recommend this dealer to anyone.
Mazda Croydon confirmed my viewing and test drive. Literally 45 minutes before viewing, when I was going to them, they called to me and told the car was sold. I asked about similar car, no any answer. Waste time and money for journey. Irresponsible and pathetic customer service.
Be careful with this dealership
I am not a happy chap , I paid a deposit £1000 for a Mazda 6 which was supposed to be in excellent condition only 3883 miles on the clock , I drove 170miles to collect the car and when looking over it I found 2 dents which I wasn’t told about also I learned that the car had actually been sign written and used as a curtouisy car for its life time , staff had no idea and don’t call back , one star is being kind. Be careful with these shoppers. John
Sales staff don't call back
I initially made an enquiry about a new Mazda 6 estate they had advertised and arranged to see it having called, used web chat on their website and then having to call again. Unfortunately on the morning of my visit they called to say it had sold but would let me know if they had any other Mazda 6 estates for sale going forward. They didn't call when they had another one advertised so I then called a few times to arrange to see the second one but again it sold....they said they may have another one in late that afternoon and they would let me know......it's been advertised since and no one called me. Pretty bad customer service. I ready have a Mazda 6 and was looking to upgrade. Needless to say I wont be bothering with this dealership again... And possibly not with Mazda either.