Customer Reviews (4)
Helpful and Friendly.
Went here the other day with my partner. Couldn't fault the customer service. Very helpful and not too pushy. Friendly service and knowledgeable. Would recommend.
First time I have ever been to this dealership, maybe I got lucky but have to say everyone was very helpful.
Don't waste your time . Look elsewhere .
Just read the last review as I was looking for a Skoda Superb. Like the other reviewer I was initially ignored but eventually managed to speak to a salesman who promised to phone me back about a car they were expecting to come in. I am still waiting so will take my business elsewhere! How can they survive with this attitude ?
Reply from Skoda North Wales
on 21 Mar 18
Good Afternoon Tom J, I am very sorry to learn that you are not satisfied with the level of service you received from Škoda North Wales. I would appreciate the opportunity to discuss your experience with you and hopefully restore your confidence in our business. Please could you contact me on 01492 471 513 or email [email protected] - Kind Regards, Nathan Smith - Brand Manager.
RUDE and ignorant
To say I’m disappointed is an understatement! I telephoned the showroom last week to enquire about a new kodiaq and was told someone would call me back- no one called! Today I went into the showroom and was totally ignored, there where 3 “salesmen” sat at their desks doing nothing whilst I stood next to a car in the showroom so after 10 muinites I left, I shall be spending my money somewhere else!