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West Way Nissan Mill Hill

West Way Nissan Mill Hill

"As part of the UKs largest Nissan Dealer Group with 15 Dealerships, West Way has a wide selection of quality used cars on sites as well as access to over 1000 used cars in group stock."

Services offered

  • Used Vehicles Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Finance
  • Accessories
  • Part Exchange
  • Warranty
  • Motability
  • Body Shop
  • Vehicles Wanted

Customer Rating

4.4 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (182)

  • Disgraceful service!

    By Nabeel Ijaz 3 Days ago | VERIFIED PURCHASE

    Bought a car from Nissan Westway, Mill Hill a week ago. Less than 24 hours after purchasing the car the engine light came on and a fault in the gearbox was later diagnosed. I have been calling the Mill Hill branch everyday since then and I have been pushed around in circles! Their service has been atrocious and definitely not how they advertise it to be. Rather than making efforts to rectify things, they expected me to call RAC myself to arrange for the vehicle to be brought back to them. RAC refused to do this as it was not their job to drive vehicles to a location of choice as they only provide breakdown recovery service. I have called everyday and written several emails, it almost seems as if they are avoiding me until I magically disappear!

    Reply from West Way Nissan Mill Hill

    1 Day ago

    Hello - We are sorry to hear that you have experienced this issue. Please could you email the details of the issue to [email protected] and we will look into this for you. Thank you, West Way Nissan

  • I received good customer service from…JODIE RUSSE…

    By Mr Godfrey Dankwah 6 Days ago | VERIFIED PURCHASE

    I received good customer service from JODIE RUSSELL.infact when I came to purchased my car it was very bad weather but she took her time going round with me many thanks to the Nissan team.Godfrey

    Reply from West Way Nissan Mill Hill

    2 Days ago

    Hello - Thank you for taking the time to leave a review, Happy motoring West Way Nissan

  • This is my second time with West Way…

    By Mr F Demneh 8 Days ago | VERIFIED PURCHASE

    This is my second time with West Way Nissan and I am so glad to say Thank You. They are fast and very friendly.

    Reply from West Way Nissan Mill Hill

    6 Days ago

    Hello - Thank you for taking the time to leave a review, Happy motoring West Way Nissan

  • Communication needs to be better

    By sarah goodman 12 Days ago | VERIFIED PURCHASE

    Very good communication until a sale is made, but the aftercare needs to improve.

    Reply from West Way Nissan Mill Hill

    9 Days ago

    Hello Sarah - Thank you for taking the time to leave a review, If you would like to speak to someone about the experience that you had with aftersales please could you email [email protected] and they will look into this for you. Thank you, West Way Nissan

  • Jodie was a star

    By Peter Moore 14 Days ago | VERIFIED PURCHASE

    Jodie was a star! So helpful and kind couldn’t do enough to make my purchase go smoothly. Even accompanied me to the nearest petrol station to fill up before saying goodbye so I would know where all the various gizmos were!

    Reply from West Way Nissan Mill Hill

    12 Days ago

    Hello - Thank you for taking the time to leave a review, Happy motoring West Way Nissan