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Reading Audi

In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile.

Reading Audi

"For superb customer service, and a great selection of older Used Cars, we will make it easy to find exactly the vehicle you are looking for, supplied with the care, expertise and attention that Sytner Group is famous for."

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Finance
  • Fleet
  • Paint shop
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Motability
  • Body Shop
  • Vehicles Wanted
  • Recovery
  • Delivery
  • Assurance
  • Communications

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(4 reviews)
Had an experience with this dealer?

Customer Reviews (4)

  • 10 out 10

    By James D on 17 Aug

    Bought a 2nd Lexus from this garage , Mark was the sales person very relaxed very professional no pressure an amazing state of the art garage by here with confidence you won’t be disappointed 27/7/2019

    Reply from Reading Audi

    on 19 Sep

    Good Afternoon James. Thank you for taking the time to leave us a review. I am delighted that you enjoyed your experience with us, and for the second time! Also, thank you for recognising Mark - I have shared your kind words with him and the rest of the team. We look forward to seeing you soon. Kind Regards, Neil Lines - Head of Business

  • Very upset

    By Steve M on 27 Jul

    Very Upset, paid a £1000 deposit on an Audi a3 on Monday and left it with the saleman at Reading Audi to sort everything out so i could collect car on Saturday. Phoned up on Friday to make sure it was going to plan only to be told he left 3 days ago and he took my money but didn't do the paperwork so nobody knew about me other than the salesman and the car has now been sold. Very upset and angry, didn't expect this from an Audi dealer!!!

    Reply from Reading Audi

    on 19 Sep

    Good Afternoon Mark. Thank you for leaving us a review, naturally it is concerning to read. As you can imagine, our stock moves very quickly, and until a deposit is paid to secure a car, it is fully available to any Audi Centre within our Group. We pride ourselves on our premium service, and I am sorry you feel this was not what was delivered. If you would like any help or advice in the future, please do not hesitate to contact me - [email protected] Kind Regards, Neil Lines - Head of Business

  • Great Dealership

    By Mike S on 16 Nov 17

    Really good Centre to do business with and get on going support, take the extra time to make you feel like a valued customer. new location is great and everyone is really helpful.

    Reply from Reading Audi

    on 04 Dec 17

    Good Morning Mike, thank you for your feedback and great star rating. I am pleased to see you had a good experience during your recent visit and we look forward to welcoming you back. Kind Regards, Paul Walton – Head of Business.

  • Stereotypical "Used Car Dealer" experience?

    By Craig M on 27 Mar 17

    The space here is very (too?) limited , so I cannot post the full details (that have gone into a complaint letter), so to summarise ; I test drove a car on Friday, made an offer which was turned down (usual "People seeing it over the weekend line")....no problem, I said ok, you have my offer, let's chat on Monday (today). Four hrs after my drive I was called, a quick negotiation on price and I verbally accepted their counter offer , with the proviso I could have the car (987 Boxter recently traded in) inspected for bore score issues. The young sales chap said that would be fine. Thereafter things derailed into comical farcial "Sales Professional Smokescreen" behaviours, with claims they weren't comfortable with a Porsche Dealer doing the inspection (one around the corner from them). I offered a local specialist (who doesn't sell cars) to do the deed. Sales chap said "Should be fine, let me check with my Manager". Two unreturned calls/emails later, still waiting......no response at all