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A5 Motors

Customer Rating

3.9 out of 5

Rating breakdown

  • AutoTrader
    3.9(51 reviews)
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Customer Reviews (51)

  • Buyers Beware! Avoid... Avoid... Avoid!

    By S J 8 Days ago

    I don't usually write reviews. I purchased my car July 2019 with warranty on the engine, gearbox and clutch. The sales process was very good, the sales team were not pushy, I felt it was a wonderful experience. In August I noticed that the car was consuming a lot of oil. Upon investigation it was clear that the car was burning oil so I contacted the dealer to discuss further. I left several messages for a call back and received no response at all. I decided to go back to the dealer site to have a face to face conversation only to find that they had gone! The entire site was cleared out! There have been other issues with the car - windows not winding back up, rear wiper washer not working, heated seats not working all on top the need for a new engine. Total invoice over £7000, nearly twice what I paid for the car! I raised a dispute via my credit card company, 3 months on & the trader still hasn't responded. Disgraceful! Thankfully I will be getting my money back via my credit card.

  • Super Happy

    By Pawel K 10 Days ago

    Super happy with my experience. They helped me a lot with my purchase. Seller was really honest about the car and it's condition, which is so rare today. Definitely a place to which I will come back and I can recommend.

  • Very Happy and Satisfied

    By William S 10 Days ago

    Very Happy and Satisfied. My car had a problem and they helped me getting it fixed by my local mechanic.

  • Excellent

    By David R on 25 Aug

    Excellent Customer Service, car was exactly as described. Thanks

  • Disappointing experience, lost 1 day drive !!!

    By George C on 11 Aug

    I went Saturday, 10/08/19 to see/buy a black VW Passat 2006. I called before and asked if the car has any serious issues or any other things which weren't specified online. Whoever answered my phone said the car is fine and roadworthy. Arriving at the location, after a 3h drive, I noticed that the turbo was ( whistling), a light was flashing in the rear (didn't show on the dashboard) ;and many other things which showed me very clear that the car is dying.