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Introduction
By submitting an advertisement to the Auto Trader web site, you are deemed to have accepted the terms and conditions laid out here. These terms and conditions and the contract of which they form part shall be governed by English law. All references to "the customer" refer to the user applying to place an advertisement for a vehicle on the Auto Trader web site. All references to "the web site" refers to the Autotrader.co.uk internet site. All references to "us", "we" or "Auto Trader" refers to Trader Publishing Limited trading as Auto Trader.
This service offers the facility to compose and place an advertisement for a used vehicle on the Autotrader.co.uk web site. Advertisements placed on the Auto Trader web site will also appear on Auto Trader's Digital Interactive Television service and mobile Internet service (currently available to users of Wireless Application Protocol (WAP) telephones).
Multiple Advertisements:
Auto Trader is only able to display one advertisement for each vehicle at any one time on the Web Site. If the customer orders a subsequent advertisement for a vehicle which is already advertised on the web site, then the subsequent advertisement will replace the previous advertisement for that vehicle.
The time period for the first advertisement will automatically expire when it is replaced by the subsequent advertisement on the Web Site. Auto Trader will not be liable to reimburse the customer for any period in which the first advertisement has been paid for but has not been displayed.
If you have chosen to place an advert in Top Marques in addition to your advert in Auto Trader magazine, your advert will appear in the next available issue of Top Marques once the advert has been published in your selected Auto Trader magazine.
Price:
Prices vary - click here to see the rate card for Trade advertisers.
For Private advertisers click here to see the Private rate card.
For information regarding available packages click here.
Processing your advert:
Only one vehicle may be featured in each advertisement.
The advert copy you supply must be legal, decent, honest and truthful and must comply with the British Code of Advertising Practice and all other codes under the general supervision of the Advertising Standards Authority and/or any relevant legislation. Auto Trader may refuse, edit and/or require to be amended any advertisement copy and any photographs supplied by the customer so as to comply with these requirements and any other legal or moral obligations.
Auto Trader is not able to verify the truthfulness of any statements (including the authenticity of photographs) made by a customer in the advertisement copy. Accordingly, the customer shall be responsible for any losses, expenses or other costs incurred by Auto Trader caused by an untrue statement or inaccurate photograph supplied by the customer [where it infringes our moderation policy].
In order to meet the technical and production requirements of the Web Site, Auto Trader reserves the right to edit, amend, alter, or delete the copy, photograph supplied by the customer. Where possible Auto Trader will attempt to contact the customer to inform them of these changes prior to publication.
In the event that Auto Trader is unable to accept an advertisement for any reason, we will attempt to inform the customer of this if at all possible. In the event that we reject the advertisement, no charge will be incurred by the customer. No contract will be deemed to exist between the customer and Auto Trader until the advertisement has been accepted for publication on the Web Site.
The copyright in all adverts (including text or photographs) shall be owned by us and you hereby assign all such copyright to us. All uploaded photos will be watermarked for security/copyright reasons before they appear on the AutoTrader Web Site. For full details Click Here.
Payment mechanism available & level of security offered
Payment for on-line advertisements must be made through our Web Site.
To process card payments we will refer you to a dedicated commerce provider, who will take payment via a secure sever (SSL) connection to ensure the safety of your payment on-line.
Payment can be made using Visa, MasterCard, Maestro or Click and Buy. To ensure further security when placing an advert you will be prompted to enter the CVC2 security code from your card.
This is the last three digits on the signature strip on the back of your card. Providing this information confirms that the advert placer has seen the card.
Even greater security can be gained by using Verified by Visa or MasterCard Secure Code. Once registered, you will be prompted to enter your password at the checkout to ensuring that no one else can use your card.
No other payment method can be accepted.
While every effort is made to ensure the safety of your credit card transaction, Auto Trader can not accept liability for any loss or damage incurred as a result of using the secure payment mechanism.
Fulfilment timing
Advertisements supplied on-line to Auto Trader between 09:00 Monday until 16:00 on Friday will be processed in 24 hours and published on the site the following working day. This does not apply to Bank Holidays or any other public holiday. Advertisements submitted between 16:00 on Friday until 09:00 on Monday will be processed and published on the site on the first working day following the submission of the advertisement.
All advertisements placed via the Auto Trader Web Site will be uploaded in bulk on a weekly basis to Auto Trader's Digital Television and Mobile Internet Services. This weekly upload generally occurs each Friday, although Auto Trader reserves the right to alter the timing of the weekly upload in the unlikely event that other factors necessitate this change.
How to cancel an advert
A full refund can only be obtained if the advert has not gone live on the Auto Trader Web Site. Adverts are processed 7 days a week within a maximum of 24 hours including weekends and bank holidays. Website and Magazine adverts are bought as a package and cancellations made after the advert has gone live on the Web Site or publication of any Auto Trader publication will not be eligible for any refund.
However, the publication of an advert can be cancelled to avoid unwanted response (subject to publication deadline). Advertisements can be cancelled by sending an e-mail - quoting the advertisement reference number - to enquiries@autotrader.co.uk or by contacting Customer Services on 0845 345 3450.
How and when your order will be confirmed
As soon as an advertisement has been accepted for carriage, a confirmation email will be sent to the advertiser explaining that the advertisement has gone live on the site.
In the event that an advertisement has been rejected for carriage, Auto Trader will send an email to the customer explaining whom they need to contact in order to find out why their advertisement has been rejected.
How you can change and delete your advert once live
Once your advert has been accepted onto the Web Site, a confirmation email will be sent to you with details on how to amend your advert once it's live on the site.
Please do not delete this email as it also gives instructions on how to remove your advert from the site when your vehicle is sold.
If you need to add or change your photo or video, you can now do so via the on-line edit functionality. You can supply it via email to photos@autotrader.co.uk or (in the case of photos only) post it to Customer Services, Trader Publishing Limited, Willow House, Woodlands Business Park, Ashton Road, Newton-le-Willows, WA12 OHE. Please write your full name, vehicle registration and customer order number (a unique customer order number will be emailed to you once you've placed an advert) on the back of the photograph. We can only return photographs if you include a stamped, self-addressed envelope.
N.B. For advertisers who are placing their advert both online and in the magazine, please note amending the magazine advert will be subject to the individual magazine deadline. If you make a change to the text using the online edit, we will send the changes the magazine in which your advert is booked however, amendments to your magazine advert cannot be guaranteed once it's been published. For example: