Frequently Asked Questions


Customer Services - happy to helpTo help answer some of the more common queries, we've compiled a list of FAQs that may save you time and the need to contact our customer services team.


Can't find the answer you're looking for?
Then contact our Customer Services team at enquiries@autotrader.co.uk or call 0345 111 0003.


Lines are open between:

  • 9am – 6pm Monday to Friday

  • 9am – 5pm Saturday

  • 10am – 4pm Sunday

  • Bank Holidays - 10am to 4pm


Calls are charged at a local rate. Mobile phone charges may vary - please check with your provider.


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