Auto Trader

Please read our frequently asked questions before contacting our customer services department.
For advice about car fraud, visit our Crime Centre.

Contact customer services for:
• General and technical enquiries
• Rebooking or amending your advertisement
• Telesafe enquiries

Email enquiries@autotrader.co.uk or call 0845 345 3450.

Lines are open between:
• 8am to 10pm on Mondays
• 8am to 9pm from Tuesday to Friday
• 9am to 5.30pm on weekends.

When querying an advert, please include your advert reference number, vehicle registration or postcode.

For a list of the most common queries, visit our FAQ Homepage.

Please email help@vehiclecheck.co.uk.

You can send us comments, suggestions or problems via our Online Feedback Form.

Please contact Michele Madden at michele.madden@tradermedia.co.uk or 0208 544 7002.

For Dealer Edit enquiries, please contact Customer Services on 0845 3453450.

Contact us for details on display advertising, email sponsorship or off-site links to your business.

Display Advertising - Phil Guy, Ryan Carter and Al Mottram 0208 544 7000 (ecommerce@autotrader.co.uk)
Ad Campaign Delivery - Claudia Cornet 0208 544 7010 (admanager@autotrader.co.uk)
New Car Trade Advertising - Kay Walpole 0208 544 7068 (kay.walpole@autotrader.co.uk)
B2B Advertising - Ben Maguire 0208 544 7061 (ben.maguire@autotrader.co.uk)

If you have any editorial ideas or feedback, email editorial@autotrader.co.ukor call 0208 544 7000.

We are available during office hours only – weekdays from 9am to 5.30pm.

Any enquiry regarding technical problems, Telesafe, or the removal and amendment of adverts, please contact Customer Services on 0845 345 3450.

For information about job opportunities within Trader Media Group, visit our Current Vacancies page.

For marketing opportunities or to request a press pack, please contact Jonathan Williams
on 0208 544 7000 or at jonathan.williams@autotrader.co.uk.

You can place a vehicle ad online or in the Auto Trader Magazine by visiting our Vehicle Advert Page.