Contact us
Place An Advert
To place advert, select one of the following vehicles and follow our step by step process:
Car
Motorbike
Van
Truck
Motorhome
Caravan
Farm machinery
Plant machinery
Top Questions
Almost everything you would want to do can be done online. Here's a list of the top questions our customers have:
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How can I change/edit my online advert?
To make a change to your online advert visit the Manage my Advert area within My Account. You will be asked to login to access your adverts and you can change all the elements in your advert including photos, description and price.
- Select the advert you wish to edit within the 'Live adverts' section within the Manage my Advert section.
- Select the 'Web edit' or 'Edit photos' options.
- Make the changes you require and click continue.
- Click the green 'Update' button at the bottom of the page to save your changes.
Remember, for you to edit your online advert the advert must be live. You will have received confirmation of this by email.
Visit the Manage my Advert area to edit your online advert.
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How can I change or edit my magazine advert?
To make a change to your magazine advert visit the Manage my Advert area within My Account. You can change all the elements in your advert including photos, description and price.
Amendments can be made up to the next deadline - once the deadline has passed changes will only take effect for the next publication date and then, only if there are insertions of your advert still to be published. Amendments will also be carried in any add-ons to your advert (e.g. Top Marques magazine) again; this is subject to the deadline of the additional magazines.
Visit the Manage my Advert area to edit your magazine advert.
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How do I delete or cancel my advert?
Visit the Manage my Advert area within My Account, choose the advert you wish to delete from the Live Advert section and click on the remove button.
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How do I renew or rebook my advert?
We will notify you by email shortly before your advert is due to expire at which point you will be able to go to the Manage my Advert area within My Account. You will need to login when prompted to access your advert.
Choose the advert you wish to rebook within the 'Live adverts' or 'Archived adverts' sections and click on Rebook. Then just follow the process as normal to pay for your advert and make any modifications you require.
Visit the Manage my Advert area to rebook your advert.
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How do I turn on/off Telesafe?
Telesafe is a FREE service which protects your telephone numbers and allows us to block calls from unsolicited third party contact.
Telesafe is optional when creating your advert. To turn Telesafe ON or OFF whilst your advert is live, please call customer services on 0845 345 3450.
Learn more about Telesafe.
Frequently Asked Questions
To help answer some of the more common queries, we've compiled a list of frequently asked questions that may save you needing to contact our customer services department.
To read these visit our Frequently Asked Questions page.
Customer Services
Contact customer services for:
- Any general and technical enquiries
- Renewing/Rebooking your advert
- Any issues or problems with your advert
Please note your advert reference number, vehicle registration or postcode when making an enquiry.
Email enquiries@autotrader.co.uk or call 0845 345 3450.
Lines are open between:
- 9am – 6pm Monday to Friday
- 9am – 5pm Saturday
- 10am – 4pm Sunday
Calls are charged at a local rate. Mobile phone charges may vary – please check with your provider.
Safety & Security
In our dedicated Safety & Security Centre you can:
- Read a guide to buying and selling your vehicle
- Report phishing emails, potential scams and fraudulent adverts
- Find information on scams to be aware of
- Find top tips to stay safe online
Buying a car? Read our Top Tips for buying a car safely.
Feedback Form
You can send us comments, suggestions or problems via our Online Feedback Form.
Dealers
For Dealer enquiries please call 0845 071 2655 or email ContactUs@autotrader.co.uk. Alternatively you can fill in an enquiry form here
E-Commerce
Contact us for details on display advertising, email sponsorship or off-site links to your business.
Display Advertising – Andy Smith 0208 544 7041 (ecommerce@autotrader.co.uk)
Ad Campaign Delivery – Davinder Sahota 0208 544 7088 (admanager@autotrader.co.uk)
Editorial Team
If you have any editorial ideas or feedback please email editorial@autotrader.co.uk or call 0208 544 7000.
Open during office hours only – weekdays; 9am to 5.30pm.
Any enquiry or complaint regarding technical problems, Telesafe, or the removal and amendment of adverts, should be forwarded to Customer Services on 0845 345 3450. Please do not contact the editorial team with marketing or advertising enquiries.
Employment
For information about job opportunities within Trader Media Group, visit our Current Vacancies page.
Marketing & PR
For Marketing enquiries please email emarketing@autotrader.co.uk. For Consumer PR enquiries please email autotrader@citizenrelations.com, and for Trade PR enquiries please email tradermediagroup@jjmarketing.co.uk.
Contact your local Auto Trader Magazine
- Anglia
- Midlands
- North East
- Northern Ireland
- North London
- North West
- Scotland
- Southern
- Southern Ireland
- South London
- South West
- Thames Valley
- Western
- Yorkshire
- South & West Wales
or call our national magazine number
08453 456 789
Our policies
Access to the Website is subject to the following disclaimers.
